Privacy Policy

Scope All data subjects whose personal data is collected by 5Star-Security Solutions Ltd, in accordance with the requirements of the UK GDPR.   Responsibilities   The Data Protection Officer is responsible for ensuring that this notice is made available to data subjects prior to 5Star-Security Solutions Ltd collecting or processing their personal data.   All members of staff at 5Star-Security Solutions Ltd who interact with data subjects are responsible for ensuring that this notice is drawn to the individual’s attention and that their consent for data processing is properly secured.   Who are we?   5Star-Security Solutions Ltd is the organisation that collects personal data via www.5star-security.co.uk, acting as a data controller. We also act as a data processor by using your information to identify the most appropriate services for your requirements.   Regarding why we collect data and how it is utilised: we use your details to understand your security needs. If you express interest in services featured on our website, we will introduce you to the most suitable service or third-party provider. Please note that we may receive a commission for such introductions. We do not manufacture physical items directly.   For those interested in our bespoke online packages, your details will be used to process and manage your order in-house.   Our Data Protection Officer can be contacted directly at: Michael Jeffery Director | Telephone: 07849 242 970 | Email: michael@5star-security.co.uk   The personal data we wish to collect or process includes:   Data Type and Source: Where data is not collected directly from you, the data subject, 5Star-Security Solutions Ltd will identify the source (unless obtained from publicly accessible records).   Contact Name: We utilise this to manage your enquiry or register your interest in joining our professional team, ensuring we are communicating with the correct individual.   Contact Number: We utilise this to service your enquiry or recruitment application. We will telephone you to discuss your specific requirements or your suitability for a role.   Contact Email: We utilise this to manage your enquiry or recruitment application. We will email details regarding the products, services, or vacancies you have enquired about.   Service Interest: We utilise this to categorise your enquiry, ensuring that the most relevant specialist handles your request to provide a premium level of service.   Time and Date Stamp of Enquiry: We utilise this for compliance purposes and to maintain a precise record of when an order or application was submitted.   IP Address: We utilise this for regulatory compliance to provide proof of the location from which the enquiry or application originated.   Future Contact Preferences: We will retain your preferences to ensure we only contact you in the future using your chosen methods.   The personal data collected will be used for the following purposes: To facilitate and service your professional enquiry. To manage any ongoing security services provided to you. To evaluate your credentials for potential employment with us.   Our legal basis for processing personal data: Should you enter into a formal business agreement with 5Star-Security Solutions Ltd, we must process your details to fulfil the contract, whether servicing an order or managing an employment application.   Your rights as a data subject: While we are in possession of or processing your personal data, you have the following rights: Right of access – the right to request a copy of the information we hold about you. Right of rectification – the right to correct inaccurate or incomplete data. Right to be forgotten – in specific circumstances, you may request the erasure of your data. Please note that legal requirements for employment mean certain information must be retained as part of a formal contract. Right to restriction of processing – the right to restrict processing under certain conditions. Right of portability – the right to have your data transferred to another organisation. Right to object – the right to object to types of processing, such as direct marketing. Right to object to automated processing – the right to not be subject to legal effects from automated profiling.   Complaints: If you wish to make a complaint regarding how your personal data is processed by 5Star-Security Solutions Ltd (or the third parties mentioned above), or how your complaint was handled, you have the right to lodge a grievance with the supervisory authority or our internal Data Protection Officer.   Contact Details: Data Protection Officer: Michael Jeffery (Director) Email: michael@5star-security.co.uk | Tel: 07849 242 970 | Web: www.5star-security.co.uk Information Commissioner’s Office (ICO): Wycliffe House, Water Lane, Wilmslow, SK9 5AF https://ico.org.uk | casework@ico.org.uk | 0303 123 1113